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Customer Review

34 of 39 people found the following review helpful
1.0 out of 5 stars Lasted 32 days., February 4, 2011
Verified Purchase(What's this?)
This review is from: Verso Rechargeable Arc Light for Kindle, Kindle Touch, and Kindle Keyboard (Paper) (Accessory)
I paid more for this because one likes to assume that if you pay more it will be made of better quality and last longer. Unfortunately this wasn't the case. It worked fine, and then one fine day two days ago it simply stopped working. Or charging. Nothing. I've now spent $40 on a light that has managed to last exactly long enough (just past 30-day return window) for me not to be able to return it at all. Ain't that special.
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Showing 1-3 of 3 posts in this discussion
Initial post: Mar 3, 2011 5:15:01 PM PST
Ms. Parky says:
Initiate a charge back on the credit card you used to buy it. Neither Amazon nor the manufacturer has any legal right to limit your right to get $ back on a defective item to a mere 30 days. There's an implied warranty that this $40 item will work for more than 30 days. Your credit card is your friend!

In reply to an earlier post on Mar 31, 2011 8:07:46 AM PDT
Last edited by the author on Mar 31, 2011 8:08:09 AM PDT
Contact the company. I'm sure they will help you.

In reply to an earlier post on Aug 9, 2011 4:42:08 PM PDT
Last edited by the author on Aug 9, 2011 4:47:07 PM PDT
RBMunkin says:
Are you a lawyer? Of course they can limit returns to 30 days. 3 days is the legal limit. That being said, maybe it's worth a try.

But there is another simpler way: Amazon allows more than 30 days. They SAY 30 days, but if you go through the return process for the item, you will get a message saying when it needs to be returned by - the absolute deadline - to get a full refund. It is always more than 30 days. I guess they give a buffer. As long as you process the refund and ship it by that deadline, you are all set.
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