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Customer Review

on February 19, 2007
I bought a Keurig after reading all of the reviews about it. I thought to myself, surely this machine has a lot of hype to live up to.

Not only did it pass the hype test, it did so with flying colors.

Let me just say that if you are doing research on this machine, you will discover that people just rave about it. Review after review say it is worth the investment.

Add this review to that list.


It works not just as a coffee maker, there are also tea K-Cups available and it also can be used to heat water in less than 20 seconds. So if you have a tea bag and just want hot water, there is not need to use a kettle. Ever.

You can buy a filter that allows you to place your own GROUND beans in the machine and make your favorite coffee blend.

It is ridiculously easy to use. No paper filters needed. No grinds in the bottom of the cup. No wasting away of drinking coffee in the morning.

KEURIG'S CUSTOMER SERVICE ALONE MAKES THIS A BEST BUY. If you have ANY problems, 24 hours a day, 7 days a week, Keurig operators are at the ready. I once called then at midnight because I thought I was having an issue setting up the machine. The customer service guy (had a Boston accent) was very nice and answered all my questions. He also registered the machine (it was a "gift"- to myself :-)), so there was no need to mail in the warranty card.

The blue LED lights are the best kept secret about this machine. It is very modern and fits into any kitchen, both during the day and at night.


The K-Cups are hard to find in stores. I have only seen Bed Bath and Beyond sell K Cups in the store. 18 k-cups for $10??? That's ridiculous. ENTER AMAZON... They sell 50 K-Cups for $19.00. That is a better deal by FAR. You would be well to do to buy a coffee variety pack so you can see which one is the best for you. You don't want to get stuck with 50 K-cups of a flavor you don't like.

If you are having a group of people over, it's definitely easier to make a 12-cup batch of coffee. Some people may not like having to use 12 K-cups (a K-Cup for each guest). But here's the thing. Every single person will comment on how good their coffee is. You can then show them the Keurig, and it's a great conversation piece.

The B60 is a good compromise among the Keurig models. You can save your money and not spend $30 for a larger water reservoir. So you get a travel mug size of 11.25(?) oz. in the B70. So what? The 9.etc oz. cup size is plenty big for most travel mugs once you mix in the creamer.

Let's be frank. It's expensive. But honestly, the investment is worth it. Trust the reviews about the machine. People are more inclined to write a review if they really love a product or it they really hate a product. Obviously, people love this machine, and for good reason.

It is economical to buy this machine if you hate wasting $2, $3 or $4 at a coffee shop for your coffee in the morning. The per-cup average is about 40 cents, and in the long term, this machine pays itself off.


If you're reading this review, you obviously care about what other people think before you spend $100+ on a freaking coffee maker. Don't worry. I was in your shoes. But there is a peace of mind that comes along knowing that you made the right choice. Do as much research as you can and get as many opinions as you can. But just remember that thousands of satisfied Keurig customers can't be wrong.

Good luck.
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