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Customer Review

32 of 34 people found the following review helpful
5.0 out of 5 stars How to make your FS400 work with your Mac, October 25, 2011
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This review is from: Canon FS400 Flash Memory Camcorder with 41x Advanced Zoom and SDXC Card Slot (Silver) (Electronics)
This has been a nightmare! I called Apple, researched for hours, and still couldn't find how to make this camera compatible with iMacs and iMovie.

Well, it took a call to Canon where I spoke with a very pleasant representative after zero wait! Here's how you do it:

1) Open up iMovie

2) Turn on your camera

3) Display your recorded clip on the camera screen (don't play it just display it)

4) Plug the USB into the computer USB port (no firewire necessary)

Voila!! There it is. Just import it from the camera and you're on you way to editing fun. I had all this done and my video uploaded on YouTube within 10 minutes.

Have a good time with this wonderful little camera. It may not be HD but the pictures are sharp, the color is brilliant and I can't tell the difference. It's not hard to use and its not hard to carry. I highly recommend this little super priced camera.
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Showing 1-10 of 11 posts in this discussion
Initial post: Nov 22, 2011, 9:43:36 AM PST
Am going to try this as soon as I get home; where the camera is, and our Mac. We couldn't get the software to load....it didn't recognize the camera. Keeping my fingers crossed that your tip here will work; we were getting very frustrated with it!

In reply to an earlier post on Nov 22, 2011, 9:53:52 AM PST
If you follow my tutorial to the letter it will work. Any deviation and it won't.

Posted on Dec 10, 2011, 3:43:31 PM PST
L. Zinzow says:
Thank you, Michael!!! Knowing I could transfer video to a Mac helped me decide to purchase this camera. I made a test video, followed your instructions, and it worked beautifully. I sure appreciate your research and sharing the instructions. It saved me much time and aggravation.

Posted on Feb 25, 2012, 10:55:58 AM PST
mommaG says:
I had the same problem! SOOOO FRUSTRATED! I was ready to box it up and return it....then after another four hours of searching the web...a couple of phone call and a hot cup of tea....I found your comment. Works like a charm. Love this little camcorder. I just hope that Canon will put in their literature about how to use with a Mac! Thank you!

In reply to an earlier post on Feb 25, 2012, 4:12:54 PM PST
Glad I was able to help.

Posted on Jul 8, 2012, 12:09:03 PM PDT
J. O'Neill says:
This was incredibly helpful. I was ready to go and buy another camcorder. Thank you, thank you. You did what Canon should have done.

In reply to an earlier post on Jul 8, 2012, 2:35:06 PM PDT
I'm glad I could help. I just wish there was more documentation out there for us Mac users.

In reply to an earlier post on Aug 6, 2012, 8:21:55 PM PDT
My husband and I have each tried several times using the exact procedures you mentioned and we are not getting anywhere with this. Any other hints?
P Fusselman

In reply to an earlier post on Aug 9, 2012, 8:36:19 AM PDT
I cannot think of one reason why this doesn't work for you. Keep in mind this has nothing to do with the software that came with the camera. That will not work with Apple products. The instructions are only designed to export the video files from your camera to "iMovie." If you are doing everything exactly as I suggested it should work. Sorry for your trouble.

In reply to an earlier post on Sep 13, 2013, 8:12:53 PM PDT
Beth says:
You are a life saver! It works!!!!
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