2 of 2 people found the following review helpful
Amazing customer service,
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This review is from: Reebok Men's Patriot 1571 All Terrain Combat Boot-FREE US SHIPPING (Apparel)
This is an update to my previous review. If this review was based on the vendor and quality of service, it would've been 5 stars; unfortunately, I had to rate the item and in my case it happens to be one of the rare defective pieces of merchandise. The boots started to fall apart on day 2 and I was very disappointed. After posting my review, the vendor contacted me and immediately refunded my money w/o having to return the merchandise. They also made me aware that the boots are of good quality and this was the rare instance that I received a defective pair. Since, I got my full refund, I offered to return the boots and we are now coordinating the return of the boots with no additional charge. I will definitely purchase from this vendor again.
Order and shipping was as expected, not time consuming and I received the item in a timely manner.
The boots look good and are light. I was looking for something between the Rocky C4T and the S2V and this boot appeared to be the item I was looking for. In terms of comfort, I would rate the boots an 8 out 10; great fit (true to size), light, but had some slight friction on the inner side of my feet the first 2 days.
If I have confirmation that these boots are durable and buyers confirm it with reviews, I will buy again.