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Customer Review

VINE VOICEon July 25, 2012
Format: Hardcover|Vine Customer Review of Free Product( What's this? )
"If you can't communicate effectively, you will not lead", Marine Lieutenant Colonel Rob Riggle says in the forward. To be a great leader you must be an excellent communicator. The paradox is that we have been communicating our whole lives and are frequently unaware of the impact of our communication skills. It requires work and practice and learning to improve.

This book takes an interesting and methodical look at nine principles of effective communication for leaders. The nine principles are adapted from the book, Warfighting: U.S. Marine Corps Doctrinal Principle Publication No. 1, which is required reading for every Marine. The use of this surprised me, yet it works really well. There is a chapter dedicated to each principle. It explains the principle and shows how it works or not. The stories of the principles in action make this book a fascinating read. The analysis of historical and contemporary events through the leadership communication lens, such as Katrina, Netflix, BP oil spill, Bill Gates, and Steve Jobs are helpful and insightful. He also uses scientific research in many places to back up the principles. He turns the whole concept of using logic to lead on its head. First connect with the person, he writes, "We are feeling machines who also think."

I teach a course for Project Managers and have adapted several of the concepts. Start a communication by "Framing" what you are going to say. The example given in the book is, "I am not a crook" - of course the first thing you think of is crook! Adapting it to project managers, might go something like this, "The project is late", creates a different frame from, "The project is 97% done and will be complete in 2 days after initially scheduled".

This is a must read for any leader who is serious about improving their leadership and communication skills.
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