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The Four Disciplines of Healthy Organizations,
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This review is from: The Advantage: Why Organizational Health Trumps Everything Else In Business (Hardcover)
I first discovered Patrick Lencioni via a moving foreword that he wrote for another great business book called Emotional Intelligence 2.0.
Since then I've read everything that Lencioni has put out and this book may very well be his best book yet. For those of you who love the parable style, be warned this book is not a parable. However, that's what makes it even better than the rest.
Lencioni is bursting with wisdom, and that means all 240 pages are overflowing with great ideas for how to run a company well. It's refreshing for him to just come right out and say it, and what he has to say is both brilliant and practical. The book teaches the four disciplines in great detail (enough that you learn just how to apply each in your organization). You can literally read the book as a group and get started making your company healthy.
The four disciplines are:
DISCIPLINE 1: BUILD A COHESIVE LEADERSHIP TEAM
An organization simply cannot be healthy if the people who are chartered with running it are not behaviorally cohesive in five fundamental ways. In any kind of organization, from a corporation to a department within that corporation, from a small company, to a church or school, dysfunction and lack of cohesion at the top inevitably lead to a lack of health throughout.
DISCIPLINE 2: CREATE CLARITY
In addition to being cohesive, the leadership team of a healthy organization must be intellectually aligned and committed to the same answers to six simple but critical questions.
DISCIPLINE 3: OVERCOMMUNICATE CLARITY
Once a leadership team has established behavioral cohesion and created clarity around the answers to those questions, it must then communicate those answers to employees clearly, repeatedly, enthusiastically, and repeatedly (not a typo). There is no such thing as too much communication.
DISCIPLINE 4: REINFORCE CLARITY
In order for an organization to remain healthy over time, its leaders must establish a few, critical nonbureaucratic systems to reinforce clarity in every process that involves people. Every policy, every program, every activity should be designed to remind employees what is really most important.
This book is a five star business book. Give it a read. You won't be disappointed.