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Customer Review

The manufacturer commented on the review below
on June 7, 2012
What a piece of crap - I've used Dell in the workplace for about 15 years. Based on that history I decided to try this A-1 model when it came time to replace my aging Sony. What a mistake. I'm truly confused by the people who give this five stars - I'd give it MINUS FIVE STARS if that was an option. If you're looking for a computer that:
1 - cannot operate I-Tunes - then buy this computer.
2 - cannot play a DVD without locking up - then this is your baby.
3 - locks up while on the internet - without being on any particluar website - then buy this computer
4 - if you like the color blue while it locks up - you will enjoy the blank blue monitor. Leave it on forever, it won't fix itself.
5 - if you like to make friends on other continents - you will like the CSRs who tell you its perfectly normal for the computer to lock up like that.
6 - if you like to give Dell your money for no good reason - you will have fun with CSRs who's only interest is to sell you an additional warranty.

If these things appeal to you then, yes, by all means, buy this computer. If not, get an HP or any other computer. I gave this door stop, boat anchor to my mother (all she does is send e-mails and play solitaire) and even she doesn't like it. Sorry, mom - i thought it would work out for you.

Don't even try to get someone at Dell to listen. Who are you going to call? The only support number you have is the International Support Team and according to them, all of the above is ok. Piece of crap, pile of junk (repeat).
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The manufacturer commented on this review (What's this?)
@awm,

I am sorry to hear that you did not have a good experience with your Inspiron One 2320 and Dell Technical Support. This is not the kind of experience we want our customers to have. Please reach out to our social media team so we can collect some details and help you out. They can be reached on Facebook (http://dell.to/OO2MDG), Twitter (@DellCares: http://dell.to/Tgt5D7) or on the Dell Community Forum (dell.to/NjitjZ).

I apologize again that your experience was not exceptional. I hope that you give us an opportunity to look into this for you and help you out.

-SaraTforDell

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