12 of 13 people found the following review helpful
Don't look for experience,
This review is from: Zip Express Wall Mounted TV Setup and Installation
I wanted a flat panel over my gas fireplace. I called zip and they sold me on a consultation fee of $99.00, which can be applied toward the installation if I chose to go forward. I agreed thinking I would at least get the pros and cons and a good knowledge of what it would take to hide wires and power cables behind the wall. Well, after one reschedule (due to their error) I got a "consultant" that knew nothing about mounting other than drop wires and cables straight down -- outside the wall. I would ask him questions based on my limited knowledge from the internet and he seemed confused. Everthing was a maybe and nothing definitive. He said the company will call me back to go over the details. It has been over a month and no call. I searched Craiglist and got lots of installers, who did answer my questions, and the price was much cheaper than zip.
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Initial post: Sep 29, 2011, 7:13:40 PM PDT
James M. Burton says:
Zip is the worst company you can do business with. I know because I do installs for them. I'm actually a professional whom they send their work to on occasion, and I do flawless work, myself. But ZIP puts out bids on the internet for their work after they get it and they give the job to the lowest bidder, whom they've never even met, based on his resume posted online. Then, after the install is done, they don't pay their guys for MONTHS afterward, which is why I'll never do any work for them again. So you'll get "That Guy", as you did before. They should be turned into the BBB.
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