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Customer Review

102 of 122 people found the following review helpful
3.0 out of 5 stars Trouble redeeming physical card, December 17, 2011
This review is from: Amazon.com Gift Card in a Black Gift Box (Various Card Designs) (Paper Gift Certificate)
I've been a Prime member for some time, and have been tremendously satisfied. My mom just sent me a physical gift card. I could not redeem it online. It took two phone calls (I was disconnected once) over 45 minutes to resolve the problem. According to the service rep, the warehouse "must have sent me the wrong card." The issue was resolved, but has made me aware that Amazon is not infallible.
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Showing 1-8 of 8 posts in this discussion
Initial post: Dec 20, 2011 12:07:34 PM PST
Vicki Hamill says:
made me question if I should order this :(

Posted on Jan 1, 2012 2:24:07 PM PST
Charles Peck says:
Every Christmas, all I as for from everyone is Amazon Gift cards. I get them in every form possible. Never had ANY issues.

Posted on Jan 27, 2012 6:00:47 AM PST
Karen says:
Nothing is infallible.

Posted on Aug 26, 2012 7:55:49 PM PDT
[Deleted by the author on Aug 26, 2012 7:57:00 PM PDT]

Posted on Nov 26, 2012 1:32:16 PM PST
If you've found a phone number at Amazon, please share it!

In reply to an earlier post on Dec 10, 2012 4:15:35 PM PST
Last edited by the author on Dec 10, 2012 4:15:53 PM PST
shekaty says:
US/Canada 1-866-216-1072

Posted on Dec 12, 2012 8:36:23 AM PST
B. Gerow says:
Even Amazon is not inflatable :).
Happy Holidays,
LooseBruce

In reply to an earlier post on Dec 30, 2012 9:49:12 AM PST
nettie says:
me too :(
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