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Customer Review

13 of 16 people found the following review helpful
5.0 out of 5 stars Great earbuds, Great Customer Service, August 12, 2012
By 
This review is from: JLab Audio J6 High Fidelity Metal Ergonomic Earbuds Style Headphones, GUARANTEED FOR LIFE - Titanium Silver (Electronics)
I got these earbuds as a replacement for another product from JLAB that I bought on Amazon. I'm not a music connoisseur or very high tech but I listen a lot to both music and books on cd on my ipod and these earbuds deliver clear sound without any tininess. The titanium silver is also very smart looking and they come with so many options for sizing that even with my small hard to fit ear canal, I was able to find a tip cushion that fit perfectly and didn't fall out of my ears like so many others have done. I also really want to say what fabulous customer service JLAB provided. When I had difficulty with the original product I bought they worked with me endlessly until I just couldn't get the knack of using that product and gave up. So I wouldn't go away empty handed, they offered me my choice of any another product. It was probably the best customer service experience I've ever had in my life. I would buy anything from this company. Hoorah for JLAB!
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