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Customer Review

2 of 7 people found the following review helpful
1.0 out of 5 stars Don't waste your money!!!, August 19, 2014
Verified Purchase(What's this?)
This review is from: HP 15.6-Inch Laptop 15-F009WM, 1.0 GHz AMD E1-2100 Processor, Black (Personal Computers)
This is the biggest piece of garbage. No CD drive. So slow. Takes 5 minutes to load one web page. Hate it and wish more than anything I could return it.
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Showing 1-3 of 3 posts in this discussion
Initial post: Aug 22, 2014, 6:32:40 PM PDT
Ken Slimmer says:
Get a decent internet connection, nothing wrong with the computer.

Posted on Aug 27, 2014, 11:24:58 PM PDT
CountryBuyer says:
I will buy it off of you

Posted on Sep 17, 2014, 8:46:18 AM PDT
Last edited by the author on Sep 17, 2014, 9:36:36 AM PDT
Hi Kathryn,

I am sorry to hear that you are not happy with your HP 15 Series.

You state it is running slow. I would like to look into your concerns further.

However first I will need some additional information.

Can you please send me an email with the following information:

your product serial number
your contact information
your case number

Send the above info to PSGSocialmedia@hp.com

Please include your Amazon username in the subject line of email.

Look forward to talking with you.

You may instead just want to contact HP Technical Support at 800 474 6836 to do phone diagnostics.

Regards,

Cheron Z.
Hewlett Packard Company
Executive Customer Relations
Hewlett-Packard Company
PSGSocialmedia@hp.com
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