Follow the guys from Columbia Internet as they work through the day to day tasks of tech support with really stupid customers, deciding which Linux distro to install, and tips on fragging the enemy. As you read you will find that there really is such a thing as a stupid question. This book holds a little entertainment for anyone that is interested in computers. Admittedly, there is a certain level of Linux understanding to enjoy the Microsoft jokes. I would not buy this book for the technophobe in your life. The book is dated now (who really remembers what happened on May 19th 1999?). But that is part of the fun, trying to figure out what the world events were at the time of writing. There is something for all you computer geeks. A parody of Lord of the Rings and quite a few references to the Phantom Menace will keep you in stitches. There is even a romance that buds at the end of the book. I think it is all fake though, or at least cannot be long lived. Have you ever heard of geeks and romance going together?