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Customer Review

3 of 4 people found the following review helpful
1.0 out of 5 stars Nothing but a headache so far, December 27, 2013
Verified Purchase(What's this?)
This review is from: Amazon Music [PC] (Software Download)
I chose a 1 star because 0 stars was not available. The previous MP3 downloading program worked just fine for getting digital purposes on to my computer and my devices. Then they come along with this "upgrade" and the thing is a pig in a prom dress. I can't download my music purchases to my computer, instead I get a vague error message with no direction. So unless I want to carry my computer around with me to listen to music, the purchase was a waste of time.

I contacted tech support and their technical solutions solved 0% of the inability to download problem...which is pretty key. Unfortunately, the new purchases are stuck in the rain cloud for the time being because I can't use the previous MP3 downloader. Frustrating waste of time.
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