Qwest DSL support was very helpful to me, as I upgraded to this wireless-N modem/router from my original very old Qwest Actiontec gt701-WG.
The Qwest technician who originally hooked up my DSL service 6 or so years ago had never left me a record of either my username or passcode that he used with the old modem. However, after confirming my identity, Qwest technical support was able to provide me with this information, enabling me to finish setting up this modem and gaining internet access.
In addition, the Qwest agent said that although this wireless-N modem/router does appear on their equipment list, the one thing that they were not authorized to help with was setting up the wireless gateway feature of this unit. However, I'd set up a wireless gateway on several other routers in the past, and this was not difficult. However, I will say that the penetration performance of this Actiontec wireless router is not as good as that of a Linksys WRT54G that I've previously used. It is good enough to establish a connection to my Wii, which is in the lower level of our 2-floor home (the router is upstairs), but my new LG Blu-ray player, also downstairs, is not able to connect to the WAN. I'm looking at several possible signal extender options. Any suggestions?