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Customer Review

69 of 69 people found the following review helpful
5.0 out of 5 stars Consumer Friendly - Well Designed Laptop, November 27, 2012
Verified Purchase(What's this?)
This review is from: HP Envy dv7-7238nr 17.3-Inch Laptop (Personal Computers)
I initially ordered this laptop after some research and finding that while some reviews exist for the base model of this laptop, none address this particular model/version. The laptop arrived in perfect condition, Amazon packed it well inside the shipping box and the product box from HP was extremely well designed. Though small this box was made for shipping! All the parts were secured well in place and the laptop itself was surrounded by custom designed foam pieces that ensured it would not be damaged in transit and any drops/bumps would be very well absorbed. When you first open the box you will be welcomed by a quick start guide, which I always find very handle about the fastest way to get me up and running without having to read the entire manual. Also enclosed was the laptop, the battery, and charger. Simple and straight-forward..perfect.

Upon installing the battery, plugging in the laptop and booting, I was welcomed by the Windows 8 setup screen, and the process went very smoothly until it was almost complete (approx 2 minutes) at which point it encountered a setup error and stated that it had to completely restart and try again. While discouraging, I watched as it seemed to fix itself and restart the setup, again asking for my information but this time setup went off without a hitch. If this happens to you, don't worry, as it will end up fixing itself and I have read that other versions of HP Laptops have this same issue.

Aside from the setup error, everything on this laptop is working well and exactly how it should. It's very quiet and well put together. Everything is solid and to this point I haven't had any issues whatsoever once up and running. This laptop, like all HP Laptops comes preloaded with a bunch of trial software games, most of which the typical user won't use and it was the first thing I uninstalled, however all manufacturers are doing this these days, so it should be expected.

A few additional features to note: This laptop does have a little bit slower processor, but it should be noted that it's a quad core, so don't let the slower listed speed deter you, as it essentially has 4 of them. This particular version of the laptop comes with 6gigs of RAM, which is awesome because these days, most manufacturers only put in the smallest amount possible. Additionally, one of my favorite features of this laptop is that it does have the fingerprint reader just below the 10 key pad, which allows you to program your fingerprint, any finger you choose or multiples, and use that as a "one-key" style access to both your Windows password as well as other passwords for websites that you go to, such as your e-mail or banking. Instead of logging in, you just go to the login page as you normally would, and just swipe your finger over the reader. Immediately it confirms your fingerprint, enters your login and password as you initially programmed it, and wah-lah, your're in like flynn!

All things considered, I would highly recommend this laptop to both friends and family. It's fast, does an awesome job of quickly loading apps and requires virtually no effort to use. One download I would also recommend to install (if you love Windows 7 and were just forced to come to Windows 8, as it's preinstalled) is called Start8. A quick Google search will bring it up and it will give you a start button again as well as a start menu in the bottom right corner.

I have only had this laptop for a short time, but I will update this review if I have any issues! However, in my opinion and research a must buy at an insanely reasonable price!
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Tracked by 3 customers

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Showing 1-10 of 18 posts in this discussion
Initial post: Nov 30, 2012 2:17:19 PM PST
RinH says:
Thanks for your review. I have a question.

You wrote, "This laptop does have a little bit slower processor." This is compared to what model? dv7-7230us, which is what I've been looking at, is said to have the same processor.

Posted on Nov 30, 2012 3:32:35 PM PST
RinH says:
Another question: are the USB ports spaced out well enough to easily accommodate two USB devices connected adjacent to each other at the same time? (A friend of mine has a difficulty doing that with another HP model.)

Posted on Nov 30, 2012 3:44:59 PM PST
RinH says:
Does the touchpad allow tapping on it to act like a mouse button click?

In reply to an earlier post on Dec 1, 2012 9:40:09 PM PST
Last edited by the author on Dec 1, 2012 9:43:41 PM PST
Aaron M says:
Yes, the touchpad does allow tapping on it like a mouse click, as well as a bunch of other types of touch, typically found on your smartphones these days, such as 'pinch', 'rotate', etc.

Additionally, there are 2 USB 3.0 ports on the left side, as well as 1 USB 3.0 and 1 USB 2.0 port on the right. Both seem appropriately spaced and I haven't experiences any issues when I've had both plugged in at the same time, it seems they have proper spacing.

As for my remark about a bit slower processor, perhaps I should edit that. I meant slower than many other laptops on the market and didn't mean to make it sound as though it's slower than a particular model. Sorry for the confusion.

Posted on Dec 2, 2012 7:00:49 PM PST
Dnewto says:
Trying to figure out other than the smaller hard drive, how is this any different than the UK7230US version? Seems like this one is a much better deal.

In reply to an earlier post on Dec 2, 2012 8:14:16 PM PST
RinH says:
Where have you seen UK7230US? Did you mean dv7-7230us?

In reply to an earlier post on Dec 2, 2012 8:18:44 PM PST
Last edited by the author on Dec 2, 2012 8:26:43 PM PST
Dnewto says:
Yes, sorry for the confusion, I meant the dv7-7230us version. I called HP and they said the dv7-7238nr looks to be a special made version, probably for Amazon only. They also couldn't see any differences in the specs other than the hard drive. Wondering if since you have the product in hand if anything was different from the specs that you had noticed. Thank you in advance.

In reply to an earlier post on Dec 3, 2012 1:23:20 AM PST
RinH says:
I'd also like to know the answer to Dnewto's question as I also think that this model is a better deal than dv7-7230us. The saved $100 could be used for an external drive to be used for backup.

I'd like to ask Aaron to run to determine the max RAM supported by this particular model.

Posted on Dec 9, 2012 6:39:24 PM PST
[Deleted by the author on Dec 9, 2012 6:39:56 PM PST]

Posted on Dec 13, 2012 6:15:58 PM PST
A. Parish says:
Thank you for such an informative review, Aaron! I'm planning on purchasing this laptop as a gift, since the price seems so reasonable, especially when compared to similar hp pavillion notebooks. But it is a bit difficult to find helpful reviews from actual consumers.

Dnewto asks a good question, and I am also curious how this exact model stacks up to the base on hp's website. Also, I'd like to know If it has Bluetooth or an illuminated keyboard. I suspect it does not, but those would be great selling points for me. Thank you for all of your help!
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