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Customer Review

19 of 20 people found the following review helpful
2.0 out of 5 stars Sorry to Be The First Bad Review, August 12, 2011
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This review is from: Onkyo TX-NR509 5.1 Channel Network A/V Receiver (Discontinued by Manufacturer) (Electronics)
Sorry to be the first to have a bad review. Please note that I have ordered a replacement unit as I believe this specific unit to be bad (at least I hope so). The unit I recieved from Amazon was in great shape, seemed ok, until I tried to connect any HDMI 1.4a source to it. ALL HDMI 1.4a sources have random video and audio flicker. HDMI 1.3 sources work fine, no flicker whatsoever. I have tested three 1.4a sources including both Panasonic and Samsung 3D Blu-Ray players. The HDMI 1.4a sources all work perfectly when bypassing the reciever direct to the TV (Panasonic GT30). The flickering ONLY occurs when routing through the reciever, and occurs on all HDMI inputs. All cables have been tested in both direct and through-reciever configuration and the potnetial of it being a bad cable has been completely ruled out. Not sure if it is a bandwidth issue with the reciever or just something wrong with the HDMI control. BTW, I updated the reciever with the latest firmware and the issue remained afterwards.
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Showing 1-7 of 7 posts in this discussion
Initial post: Dec 14, 2011, 5:19:07 AM PST
Zen Buddha says:
I just submitted a review with this problem when using a PS3, had to go with optical cable for the audio which sorted it.

Posted on Feb 20, 2012, 10:39:39 AM PST
Bud says:
Sorry to hear you're having issues. I'm having the same issue now. I can't live with things this way when watching blu-rays. It is simply too annoying. Unfortunately I recommended this receiver to my dad who bought one as well. I expect him to have the same issues. Disappointing...

In reply to an earlier post on May 3, 2012, 10:30:14 PM PDT
L. Val says:
Did anyone ever get this resolved? I'm having the same issue and it's driving me crazy

In reply to an earlier post on May 5, 2012, 2:28:02 PM PDT
[Deleted by the author on May 5, 2012, 2:32:08 PM PDT]

Posted on May 5, 2012, 2:31:20 PM PDT
Bud says:
I solved this by turning off deep color on both the blu-ray player and the receiver. It's at least worth a try.

In reply to an earlier post on Jan 7, 2013, 9:57:28 PM PST
R. Dominguez says:
Same with me. I fixed this by turning off Deep Color. I read that its not needed for blu ray video yet so its not critical.

Posted on Feb 16, 2013, 11:37:57 AM PST
leonevalc says:
i have the same experience with nr509 receiver. after 2 months of use, flickering on/off video screen appear om my tv; i'm planning of returning it but i have to pay for the shipping. the pass-thru feature sucksssss. somebody help us resolve this matter !!!!
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