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Customer Review

171 of 198 people found the following review helpful
1.0 out of 5 stars You get even less than you pay for, October 8, 2011
Verified Purchase(What's this?)
This review is from: US Traveler Rio Two Piece Expandable Carry-On Luggage Set (Apparel)
The price is quite modest, and so were my expectations.

However, it disappointed the few I had.

First of all, when the product arrived, it looked even cheaper than it actually was, and a lot less nice than the photos. The material isn't particularly light-weight, and it is a rough plastic inside and out.

Secondly it doesn't really give you any bits to hold your luggage down, just several empty black holes to pile it all into.

The zips were also tricky, and when the luggage was full, tended to split unless the luggage was well below capacity. Even when the luggage is half-full, it doesn't stand upright on its own.

Then the thing that finally killed it was the luggage pull. By my second trip with this luggage, the pull was having difficulty coming up and down. And by the third trip, it broke off entirely. I've had pulls jam in the past, but I've never had one just break off in my feminine hands.

This luggage lasted less than 3 months, and when I wrote to the seller, they advised me that my warranty had long expired.

I've owned several brands over the years, from cheap plastic raffia style bags, through to Unicorn, Delsey and Samsonite. I would say this is the most disappointing piece of luggage I've ever purchased.
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Showing 1-4 of 4 posts in this discussion
Initial post: Jun 3, 2012 9:49:46 PM PDT
C. Edwards says:
Thank you for an articulate and cogent review, not something I expect when someone gives one star. This was very helpful.

In reply to an earlier post on Jun 5, 2012 2:15:01 PM PDT
A. M. Nwandu says:
Thank you. I only wish I could have made my review as profound as my disappointment.

Posted on Feb 15, 2013 7:15:03 AM PST
Ludybelle says:
Although I understand the bags are junk, they are $35 for 2 pieces and to compare them to names like Delsey and Samsonite I don't think is a fair comparision (I'm not familiar with Unicorn), since they probably don't even sell their smallest cheapest bag for $35 by itself. On the other hand this luggage should last longer than 3 months depending on how often it's used. But your review was very helpful deciding I rather spend a little more :)

Posted on Jun 17, 2015 2:09:55 PM PDT
JohnnyCaps says:
The faulty handle seems to be a common theme with this luggage. Luggage is probably the proper term since after the handle breaks you will be lugging it. The luggage was fine for about a year when shortly thereafter the handle failed.
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