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Customer Review

on July 4, 2000
A most excellent compilation. Thought provoking and sobering material. Should be requisite reading for any Engineer, Project Manager, Operations Director, etc. Would especially recommend it as required reading for Engineering Students. The work often chronicles how various failures were first attributed to the most apparent superficial causes (i.e., the easy fix), but then only after several more failures were the root causes finally investigated, often at great cost both financially and in terms of human cost. Makes you wonder the next time you rush a project, cut some corners, eat away some margin, take some risks, etc...
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