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Customer Review

217 of 250 people found the following review helpful
1.0 out of 5 stars What? No Warranty, May 12, 2009
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This review is from: Tissot Men's T17158652 PRC 200 Chronograph Watch (Watch)
I purchased my Tissot PRC 200 last fall and it's beautiful! But, it always ran about 2 or 3 minutes slow each week. I called Tissot (Swatch Group USA) and they said send it in for repair since it was still under warranty. But when they received it they notified me that they do not offer a warranty for watches purchased on the internet and adjusting my watch would be a full service charge of $200. I am very disappointed in Amazon for not showing that as a disclaimer and Tissot for their policy.Tissot Men's PRC 200 Chronograph Watch #T17.1.586.52
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Showing 1-10 of 20 posts in this discussion
Initial post: Jan 31, 2010, 7:31:11 PM PST
[Deleted by the author on Apr 24, 2011, 3:29:04 PM PDT]

In reply to an earlier post on Jun 13, 2010, 3:32:19 PM PDT
Pardon me, Yabut, but your lack of courtesy is embarrassing to anyone who happens to come upon your comments. It is an irritating phenomenon of the internet age that people who would ordinarily be polite in person (or at least quiet), feel unconstrained when writing annonymously. Do you really think that you would call May an idiot if you were face-to-face? Do you, really?

RV

Posted on Jun 26, 2010, 12:16:01 AM PDT
Authentic watches is the seller from whom you actually purchased the watch. On their web site, they claim to give a 3 year warranty since the manufacturer's warranty is invalidated. Have you tried calling authenticwatches.com?

Posted on Aug 18, 2010, 10:58:44 PM PDT
L. Grimaldi says:
Wow, glad I read the comments. I don't care where the watch is bought, if the company does not provide the most basic warranty I don't want it. As far as J. Yabut's comment he most likely is one of those pushy Zales (or the like, salesperson) who try to intimidate people into buying I3 stones for inflated prices.
A.May, thank you for helping me to not make the same bad choice you made, I'll stick with Seiko.

Posted on Jan 14, 2011, 5:31:48 PM PST
Pc Endersbee says:
That's prohibitive for A mazon buyers.

Posted on May 26, 2011, 10:36:15 AM PDT
Butter says:
Any mid to high end watch purchased on the internet is a grey market watch i.e. not purchased through one of their authorized dealers. No manufacturer's will honor the warranty not purchased through their authorized dealer network. Not rolex, breitling, omega, tissot, etc. The tradeoff is you will save a lot of money buying grey market and if the serial numbers are there you got a great deal (no manufacturer will fix a watch now or in the future if the serial's have been filed off, even if you pay for the service). If the grey market watch is bought through a reputable company (amazon, costco, sam's club, etc.) the company will usually repair free of charge.

Try contacting the seller, they likely back the watch up with their own warranty.

In reply to an earlier post on Aug 30, 2011, 4:58:31 AM PDT
Last edited by the author on Aug 30, 2011, 5:01:33 AM PDT
I. Siddiqui says:
Watches are lot cheaper online, I don't know if they are light or not, tissot and others have clearly mentioned that they will not honor warranty if not purchased by their authorized dealer, amazon take care of warranty if watch is bought from them, same is true for Costco ( their's is unlimited time as far you have receipt).
I have always bought from authorized dealer locally, they provide
very good service also. The prices at amazon are very tempting
though. I have this watch (white color) for 9 years now, it is just like new not a single scratch on crystal, I just got the bracelet polished and it loos brand new. Very good watch.

Posted on Sep 12, 2011, 2:18:47 PM PDT
jag says:
Okay. Please pay attention to this post. Tissot is an absolutely amazing Swiss watch company and worth every bit of the price you will spend. However, with that said, DO NOT make the mistake of buying one anywhere except directly from Tissot. Also, buying on-line is perfectly alright as long as you buy it from their official website. They will not warranty it otherwise.
There are too many fake Tissots out there that people are getting scammed into buying (and they actually look pretty damn good). If you see that the price is significantly less than that of the official website then you'd better re-think or pray you don't get scammed!

Posted on Dec 31, 2011, 12:34:07 PM PST
A K Q 10 2 says:
Exact same thing happened to me on this very watch. Stay away! This stuff is JUNK!

Posted on Jan 28, 2012, 9:56:36 AM PST
Claudio Leme says:
Last post on this was improper. Calling it junk is wrong.

If you buy from Amazon (which I will do in a few days) it is clearly said that they will cover the warranty for the same 2 year warranty any Tissot dealer does, but the price is wayt better than from the same said Tissot dealers. If the watch is a copy (which I highly doubt from a product bought straight from Amazon) then they will surelly return/refund it.

Of course if you buy from a third party then it is a risk, but buying from Amazon it is fully covered, as said in the site itself clearly to be read.

Anyway, far from being junk, it is a fine watch, backed by Amazon fully with a fair price.

Just my piece of thoughts onn this...
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