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Customer Review

1 of 1 people found the following review helpful
5.0 out of 5 stars Solid coffee maker, October 8, 2011
This review is from: Moccamaster KBT 10-Cup Coffee Brewer with Thermal Carafe, Polished Silver (Kitchen)
Experience: I have used this coffee maker almost every day for the past three years.

Pros: makes great coffee, fast. The design gives you a lot of control over how your coffee is brewed. Seems to be a quality build so it should last a while with proper care. The insulated carafe is excellent and keeps my coffee hot for a long time.

Cons: cost, obviously. Also, the spray arm (the one with the 9 holes in the end) doesn't seem to distribute the hot water over the bed of grounds very well. To fix this, I use a spoon to make sure all of the grounds start out evenly wet. There are no automatic features--this means that when the water is done you need to turn a switch off to shut off the heating mechanism.

Overall: probably the best drip-style coffee maker you can buy right now.

Update Feb 2015: This coffee maker is still going strong. Not only that, but this company stands behind their product. My carafe happened to lose its insulating properties after a move and we emailed the company to ask if there was anything they could do. Even though the carafe was not covered by their warranty, and even though my coffee maker was no longer under warranty at all, they sent me a new one.
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Showing 1-1 of 1 posts in this discussion
Initial post: Sep 19, 2012 11:03:24 PM PDT
G. Bromeo says:
There is a float switch below the water reservoir that shuts off the heating element automatically. The power light stays on. If yours isn't shutting off, your unit may be defective. Just FYI.
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