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Customer Review

on June 10, 2010
I am not a coffee aficionado however I do love good espresso. I have had the Saeco Aroma machine for 2 months now. My main criticism regards the milk steamer wand with panerello. Because of the configuration and compact size of the machine, the panerello is very awkward to use. To fit a pitcher of milk under it and remove it without spilling I set the machine at the edge of a table with the wand overhanging. I was not particularly happy with the quality of the foam so I completely removed the plastic panerello assembly from the wand and now steam milk using the bare stainless steel tube. This is a reasonable solution except that the tube is very short without the panerello. Regarding the espresso quality, although I have made many a good cup of espresso, I have yet to coax a superior shot out of the pressurized portafilter. In fact, I got equal results with my old $60 Krups that had a non-pressurized portafilter and lacked a steam pump, working on steam pressure only. I was also disappointed to find that the steam valve knob is of plastic, not stainless steel like the body of the machine and has a cheap feel and look. The jury is still out. Maybe for the price this is as good as it gets. I recommend checking this machine out at a store before buying on-line because the steam wand configuration may be a deal breaker for you.
80 helpful votes
81 helpful votes
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