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Customer Review

108 of 115 people found the following review helpful
3.0 out of 5 stars 509 review, September 8, 2011
By 
This review is from: Onkyo TX-NR509 5.1 Channel Network A/V Receiver (Discontinued by Manufacturer) (Electronics)
I bought this from another vendor when it was on sale. This receiver is a good receiver for the price, but you get what you pay for. It has great features which is why its such a big seller. These power some brand new Energy RC-10 speakers. Internet radio GUI is fairly plain and the search function does not retrieve the same results as when you search online through a PC. But other than that, it works great. USB works quite well, although once in awhile it won't play the next song. Easy fix though, all you have to do is press next. Setup is straight forward and easy. Audssey 2EQ makes things convenient also.

Now my biggest complaint...the receiver inherently has an audible noise floor. As the volume is turned up, there is a hiss that gets louder and louder. When I surf through my PS3 menu and the volume is about 35 (range is 0-80), you hear an audible hiss from the speakers. Keep in mind I am sitting about 5 feet away from the receiver. This hiss is much very apparent with all listening modes besides stereo and direct. It's not a problem with music, because the hiss is drowned out by the music. But, with movies where there are scenes that are more quiet (which happens pretty often) that hiss will annoy you to no end.

I've exchanged receivers twice thinking that it was a defect, but each time I exchanged it, the hiss was still there. I've ruled out every single possibility: speakers, wire, connection, grounding, and any possible source of interference. I've taken it to a neighbor's house and when everything is hooked up, that hiss is still there. I've unplugged every single input on the receiver to rule out my other devices, and the hiss is still there. I even went to a Fry's demo room to test out their demo model, and the hiss is there.

I would stay away from this receiver if you are an avid movie watcher. That hissing noise is unacceptable. Also, I didn't read too much into this issue, but I heard Onkyo has HDMI switching issues. Not sure if this applies to this model however. If you listen to music only and aren't too critical, music sounds just fine.
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Showing 11-17 of 17 posts in this discussion
In reply to an earlier post on Feb 18, 2013 10:36:00 AM PST
Yikes! I have to agree with you and Coyote on this one. If your receiver is operating out of spec and under warranty, by any and all means, get it changed out.

In reply to an earlier post on Jul 2, 2013 12:29:50 PM PDT
James,
curious to find out what happened. I have ht-rc180 with similar hiss

Posted on Jan 6, 2015 7:38:31 PM PST
Tryllion says:
Mine doesnt have any hiss at all. Shrug. Jus sayin

Posted on Dec 19, 2015 10:22:18 AM PST
Onkyo tx-nr509 just quit playing powers up but no sound.Had it 3years any suggestions

In reply to an earlier post on Dec 19, 2015 11:54:24 AM PST
Check your users manual for "reset" instructions. It could be simple and costs nothing. Sometimes you have to unplug the unit and leave it unplugged for a specified time 15 mins or so. If you don't have your manual go to the Onkyo site and d/load a pdf of one for free.

In reply to an earlier post on Dec 19, 2015 12:25:26 PM PST
Jhans says:
This may sound ridiculous but it worked for me. I had to use a hair dryer to heat up the control panel. You just blow the hot air through the vents for 3-5 minutes while it is off. After a heating it up for a few minutes push power and hopefully it works for you. I'm sure there is a better fix but it works for now.

Posted on Feb 23, 2016 11:31:22 AM PST
SS6 says:
Mine does not have this hiss as all... cables? speakers? device around the AVR causing it maybe?
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