Customer Review

September 27, 2012
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The book takes a holistic, organisational approach to BPM and provides a comprehensive understanding of its main components, i. e. strategic alignment, process, governance, technology, and people. It provides guidance for the integration of BPM into corporate methodologies and information systems and also touches on process improvement frameworks such as Lean and Six-Sigma. What sets this book apart from its contemporaries is that it provides guidelines to create a BPM Centre of Excellence that includes details on the BPM career development model, training, certification, and hiring and utilising human resources. In short, this would serve as a worthy handbook for both beginners and serious practitioners.
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Product Details

4.1 out of 5 stars
72
$19.95+ Free shipping with Amazon Prime