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Customer Review

4 of 4 people found the following review helpful
3.0 out of 5 stars Works as advertised, but with some important caveats for Mac OS X users: puts drives to sleep way too quickly!, November 6, 2013
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This review is from: StarTech.com SuperSpeed USB 3.0 to Dual 2.5/3.5in SATA Hard Drive Docking Station (Personal Computers)
This unit is of average light-weight plastic build quality. I've had mine for about 6 months and have had no operational issues with it, i.e. it mounts & unmounts drives reliably, and transfers data reliably.

However, on my setup, which is a 2012 Mac Mini 6,2 (2.6Ghz core i7), under both OS X 10.8 and now OS X 10.9, ---> THE UNIT SPINS DOWN ATTACHED DRIVES AFTER ABOUT 10 SECONDS OF IDLE TIME. This is *extremely* annoying if you are trying to use the unit for anything other than large, continuous transfers. I.e. if you need to just browse through a folder of PDFs every now and then, or your database serves up image files from this drive, there is a very annoying delay every time the drive(s) have to spin back up from the excessively-short sleep interval.

I have found no way to disable the 10-second idle sleep interval. Unchecking "put drives to sleep" in Energy Saver pref pane doesn't affect it, nor do any Terminal.app-based command-line solutions. This issue is probably something related to a slight difference in the way USB3 is implemented in the dock & on the Mac Mini, and as such there is probably no way to resolve it.

So, in summary, I find the dock is only useful for mounting drives for period backup & restore purposes -- operations that keep the drive constantly busy, so it doesn't spin down & sleep. This limitation is rather hobbling as it removes about 50% of the usefulness of the device.
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Showing 1-3 of 3 posts in this discussion
Initial post: Nov 8, 2013 9:34:57 AM PST
T. Morgan says:
Gilbert, I use a free app called "Keep Drive Spinning" which, as the name implies, keeps your drives spinning by pinging them at a set interval. You can specify which drive you want to keep awake and you can adjust the ping interval in seconds. I have it set for 60 seconds, which works good enough to keep my drives constantly spinning. Worth a try!

In reply to an earlier post on Nov 8, 2013 9:54:24 AM PST
I previously tried this app under OS X 10.9 -- it runs without complaint or error message, however, it doesn't do anything on my system. Drives continue to sleep as before.

Posted on Feb 12, 2014 9:57:48 AM PST
Kilroy says:
The spinning down is, usually, controlled by the OS. Look deep into the settings, usually Energy Saver. I believe there is a check-box that will say something about spinning the hard drives down whenever possible. These docking stations, usually, aren't that intelligent and get most of their behavioral patters from the OS they are being controlled by.
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