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Customer Review

on December 27, 2012
Let me start by saying that I decided not to upgrade to the 2013 version. I suppose some people will ding me for posting a review on a product I don't use. However, my decision is based on a long history of using Quicken, so hear me out.
I've used Quicken Rental Property Manager since the 2009 version when I acquired a few rental properties (and Quicken before that since the mid `90s) and upgraded almost every time a new version came out. No more. I've arrived to the point of no return. As the new versions of the product became marginally different from the previous ones (please note, not BETTER, just DIFFERENT) and level of innovation began to decline, the price of the upgrades began to climb. At $160 MSRP for the 2013 version it's a non-starter and would be better described as a rip-off.
Some "features" appear to be afterthoughts at best and actually look more like hacks. Here is one. Millions of people use management accounts offered by their brokers to keep all their finances in one place. Do you want to assign a tag (a very useful feature introduced several versions ago) to a transaction in that account? You have to TYPE IN the tag after a slash in the category field! Seriously?!
But my biggest disappointment is the rental property management portion of the product. Despite what the name suggests, it appears to be a bolted on part with little or no integration with the rest of the package. As to its functionality, if all tenants paid in full, on time and moved out on the day of the lease end, the program would suffice. Unfortunately, that's not the way the real world operates. Good luck trying to reflect that in the product! Even if you can figure out how to trick the program to show the right numbers, the dates are kept in accordance to what Quicken thinks they should be and not what the landlord would like to reflect.
My conclusion - an Excel spreadsheet is a smarter way of keeping track of the rental properties. At least I know where the numbers come from and what they mean.
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Product Details

2.6 out of 5 stars
110