I have been a Goldmine user for the last four years, but after downloading the free trial version of ACT! 6.0 from their web site, I decided to switch. ACT! 6.0 has a much nicer graphical interface and more enriched features than previous releases. ACT! 6.0 integrated nicely with my outlook XP so that I am able to compose and read messages that are sent with Outlook from within the ACT! console. This is a nice feature because email retrieved by ACT! this way can be scanned by my anti-virus software. The library tab is a nice added feature and it allows you to associate several media type files with your contact. Data conversion for me was quick. I found it fairly easy to set up custom field and reports within ACT. I would recomend this product strongly to anyone who is in the market for contact software. If you are already an Outlook user, this product is particular nice because of its integration with that program.