Pros: Overall, I'm very happy with performance on heavy duty cleaning, 1/2 the detergent, ease and very quiet. Plus I'm likely using about 1/10th of the water I was. (Really a 5 star but can't edit that)
Cons: fairly long cycles. Not a lot of options: cold, warm, hot then baby, delicate, heavy, 2nd rinse and bleach (which it adds later in the cycle for a better job cleaning). Could see it rocking on your floor if it's not solid (but we are built up on piers--not slab)
Usually research before buying, this time I did not. Got the washer home THEN read 2 bad reviews. So for the past 3 months have been expecting poor performance and/or a breakdown. Being a natural pessimist, I watched the laundry go around with what looked like almost no water and think "bah, bad design, my clothes will never get clean"
BUT my husband's filthy clothes got amazingly clean, much cleaner than with the old top loader. Expected wadding and twisting of clothes, neither happens. Despite being told in the instructions not to open the door during the cycle, I always stop the cycle and add clothes and the machine senses it and adds more water. So maybe the lack of options are compensated by the smartness of the machine. I'm sure there are lemons, but a good thing to bear in mind is that people who are pleased with a product tend to not review it. I mean, it does what it is supposed to do, right?