I don't often leave reviews, but I had to tell how much I love this bag. I don't like having to change my bag to match my outfit every time I leave the house so I was looking for a true neutral. I bought this in the dove brown and love the color. It's a tad grayer than in the picture...sort of a cross between taupe and gray. It goes with anything though! It's a great size and it has two zipper pouches and three other pouches to organize my stuff. I didn't care for the charms, but they were easy to remove. I wasn't crazy about the animal print inner that the the picture shows, but I figured it wouldn't really matter since it was the inside of the bag. My liner isn't what is shown though. WAY better! Maybe different colored bags have different liners? I carry this bag everywhere and am so glad I made this purchase!