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Customer Review

on May 21, 2007
First off, I have to say that many of the people who have complaints about this grinder may not have actually taken the extra few seconds to read the manual and understand how the device works. The grinder does a great job and my coffee is always perfect.

to address some issues that others had:

1. The plastic cleaning blade inside the grinding bowl needs to be manually spun (with your finger) to loosen the packed coffee grounds. Usually a single revolution will accomplish this task, then you can put this coffee in the maker!

2. This grinder makes it easy to get the coffee into your coffee maker -- someone was complaining that it was more difficult to clean or use because it comes apart -- this makes it really easy! Detach the bowl from the motor assembly with a short, counter clockwise turn of the wrist, and do the same with the lid (extremely easy, I assure you) -- then dump the coffee from the grinding bowl into your filter, use your finger to agitate the plastic cleaning blade for a second or two to get as much usable coffee out of the bowl as possible, then wash out the bowl with a little water, and dry it with a towel (it is important to dry it immediately to avoid any chance for oxidation) - and you're done! I am not sure why a previous reviewer was using a spoon or scoop to get the coffee out of the bowl -- that's why it detaches from the base! The bowl is marked on the side so you will know what amount of beans to use -- after a few experiments, it is very easy to judge how high to fill it. I just can't understand how it could be more difficult to clean the bowl when it is separate from the base than to clean a grinder that does not detach from the electrical portion...

2.1. if you need to grind your coffee coarsely for a percolator, you should not be buying whole beans - buy your coffee from in large cans from companies that have television commercials and easy-listening jingles, as the end result is going to end up tasting awful, no matter what, if you put it in a percolator.

3. The power cord - other people have addressed this -- the cord is tucked up inside the bottom of the grinder -- simply pull it out, and it is plenty long.

4. Another reviewer said he preferred a different grinder that shuts off automatically -- this grinder does that as well -- put in the beans, choose your settings with the buttons on the side of the unit, and then hold down the grinding button -- continue to hold the button down until the grinder automatically stops -- it will stop when it has achieved the level of grinding that you selected with the buttons.

5. Lights wasting electricity - the reviewer who wrote that the grinder's lights are just wasting electricity is just a sillypants and wants to nitpick. The reality is this: the 2 LEDs that would be lit up while this device is plugged in would draw an almost nominal level of current. At 3.3vac a 100 Watt light bulb uses 30.3 Amps (30,300mA). At 3.3vac each LED would use 20mA -- so, both LEDs would use, at most, 40mA - which is less than 1/750th the amount the 100W bulb would use. You would have to leave the grinder plugged in and turned on for over a full month for the LED lights inside to use the same amount of current (electricity) used by turning on that 100 watt bulb for a single hour.

I have been using this grinder every day for 3 years along with a swissgold coffee filter (if you are still using paper filters you are just wasting trees and missing out on better tasting coffee...) and I have not had a single problem with it -- it grinds the beans consistently to the settings I punch in, and my yield is a delicious pot every morning.

If you couldn't tell, I am quite happy with this grinder. So buy one already!
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