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This review is from: New Balance Women's WT20 Minimus Trail Running Shoe (Apparel)
I bought these for my wife. She's in the Army and runs a lot. She loved them the instant she laid eyes on them! They are extremely lightweight and comfortable according to her. The only complaint I could make is that I ordered them in Grey/Teal and the ones they sent are black. I can't return them because we live overseas and shipping them back to the US would be more expensive than just buying another pair. I've tried to file a complaint but I haven't been able to. I hope someone from Amazon.com actually reads this and tells me what can we do about it.
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Showing 1-3 of 3 posts in this discussion
Initial post: Oct 18, 2012 9:44:38 AM PDT
Esper One says:
I am not from Amazon but since it was their mistake, wouldn't they pay for return shipping? Amazon has been pretty good about responding to complaints so just give it a try.
In reply to an earlier post on May 25, 2014 4:49:46 PM PDT
I know this is two years ago, but I hope you figured out that you can return stuff. You go to your Amazon account management and click on refunds/exchange. Then a PDF label pops up. I live overseas too (I am in the Army) and I have never had any issues with Amazon taking returns. It's very easy.
In reply to an earlier post on May 25, 2014 7:43:07 PM PDT
J. Giussi says:
I know I can return stuff, it's just that sometimes the cost of shipping the things back to the U.S. exceeds the cost of just buying a new pair. Anyways, I managed to contact amazon's customer support service after trying for a long time and they told me that because the shoes I'd ordered were out of stock in that color, they couldn't exchange them, so they gave me a refund. I'm a very happy amazon customer.
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