Amazon Vehicles Up to 80 Percent Off Textbooks Amazon Fashion Learn more nav_sap_plcc_ascpsc Britney Spears Fire TV Stick Health, Household and Grocery Back to School Totes Summer-Event-Garden Amazon Cash Back Offer TheKicks TheKicks TheKicks  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Starting at $49.99 All-New Kindle Oasis Celine Dion Water Sports
Customer Review

19 of 20 people found the following review helpful
2.0 out of 5 stars Poorly fitting, does not work, and bad customer service., February 9, 2012
Verified Purchase(What's this?)
I noticed that there are different suppliers depending on the size. I ordered the large gloves and the order was fulfilled by the Travel Supply Store.

I am a 6'1" adult male with normal size hands, and these just did not fit. They were VERY tight around the base of the fingers, to the point of actually being uncomfortable when I tried to close my fingers around something. They were very loose at the tips of the fingers, and very loose around the palm.

When using with my iPhone, it just didn't work well at all. In part because they were loose at the finger tips it often wouldn't recognize my touching the phone, but also the inductive portion almost NEVER worked when using the tip of my index finger for some reason, likely because of the poor fit.

Even though *I* paid to send these back, they are refusing to refund my $25 because I did not send back the barcode/packaging. They also cried directly to Amazon when I threatened negative feedback because of the refusal to give a refund; they said that in addition to NOT giving a refund, they will have Amazon remove any negative feedback I post.

Even if I do not receive a refund I have a right to leave negative feedback because I DO NOT LIKE THEIR PRODUCT. Buy from this company at your own risk -- maybe you will get lucky and get a pair that fits you and works well, but otherwise you are out of luck and potentially out of $25.

---- 2/10/12 Update ----
After I complained directly to Amazon, my refund was magically processed. I am adding back a star, but I consider this a star in favor of Amazon. As best as I can tell this refund is being processed because of Amazon, not the Travel Supply Store which was refusing to give the refund. My warning still stands, be wary of purchasing anything from this company.

Also, I went to Burlington Coat Factory, who has a HUGE selection of smartphone gloves, and found a much better pair for $12.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Be the first person to comment on this review.

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
  [Cancel]


Review Details

Item not available
Reviewer


Location: St. Louis, MO

Top Reviewer Ranking: 1,819,067