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Customer Review

257 of 280 people found the following review helpful
1.0 out of 5 stars Not Real, November 24, 2011
Verified Purchase(What's this?)
BE VERY CAREFUL!!! We just ordered a pair and when they arrived, we checked and could not find the "authenticity mark". We compared it to an older pair we knew was authentic and the difference was apparent. The pair we received was definitely a knock-off!!!
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Tracked by 4 customers

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Showing 1-10 of 23 posts in this discussion
Initial post: Dec 3, 2011 1:04:24 PM PST
Lillian says:
When I received mine, the little blue box inside, with the ribbon, appeared to be opened, and missing its contents, with the bottom half missing! I returned the entire container...boots and all!

Was I mistaken to return them? I saw no reason to include half a tiny gift box...

Posted on Dec 11, 2011 7:49:18 PM PST
Last edited by the author on Dec 11, 2011 7:49:35 PM PST
Amazon would never sell fakes or knock offs. You should try to contact them and talk to someone before posting this on their review page. I have ordered from them for the past 7 years everything from Ugg boots, Sanita, Dansko and you name it and I have never gotten anything that was fake or a knock-off,

In reply to an earlier post on Dec 12, 2011 9:09:01 AM PST
Lillian says:
I agree with Carolyn...and I've been their customer since they began (when they used to include bookmarks and post-it note pads free with each book order)!

In reply to an earlier post on Oct 21, 2012 9:41:59 AM PDT
AMK says:
While I applaud your loyalty to Amazon, (and I am a loyal Amazon customer too), I have to respectfully disagree. I have found another counterfiet product here -- the chic flatiron (for hair). I don't think Amazon would KNOWINGLY sell counterfeit, but it can happen.

Posted on Nov 1, 2012 1:35:01 PM PDT
How did you know to look for the "authenticity mark"? What is it? I want to know so that I can check the ones I'm ordering from Amazon!
Thanks!

Posted on Oct 28, 2013 10:50:04 AM PDT
Diane V says:
Yes, please share proof that these are not authentic, where is the authentic mark supposed to be? Did you follow-up with Amazon and what was their response? please provide details.

In reply to an earlier post on Dec 5, 2013 11:11:12 AM PST
Last edited by the author on Dec 5, 2013 11:11:34 AM PST
UGG places a sewn-in label inside the boot with a watermark on it. A boot without this label/watermark, according to UGG, is not authentic.

In reply to an earlier post on Dec 5, 2013 11:12:14 AM PST
UGG places a sewn-in label inside the boot with a watermark on it. A boot without this label/watermark, according to UGG, is not authentic.

In reply to an earlier post on Dec 19, 2013 8:17:48 PM PST
Destinya says:
That is true I have been shopping online with Amazon for quite some time and I never got a knock off or a fake. And I have almost every pair of uggs they came from Amazon that aren't fake. I don't know what you have but they wouldn't do that.

Posted on Dec 30, 2013 8:14:58 AM PST
To verify authentication, Uggs have added a barcode to the inside of the left boot. My husband got me a pair of Uggs for Christmas from Amazon, and when we scanned the barcode, it took us directly to the Ugg site and informed us that the boots were counterfeit.
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Location: Frederick, MD USA

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