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Customer Review

on October 26, 2011
I love the look of the luggage, very easy to find, I bought the purple pearl. But.. I used it once last week and one of the wheels broke off. Not just the wheel but the whole shabang, casing and all. Part of the zipper had popped open too but was easy enough to fix. I like that it's a spinner and truly very light weight. I'm really hoping that Fox Luggage does the right thing and replaces or fixes it because I love the luggage. I have better more expensive luggage, but this set appeals to my senses. =
Be aware that because the luggage is hardsides, although pliable, it opens in 2 equal halves. One half does have a zippered cover but the other has only the straps so it can be tricky when opening and closing. Also, there are no outside pockets which doesn't bother me but some people want them.

I don't know how many stars to give. I absolutely love the color, the weight, the spinners but I don't know if the luggage is junk or what, I didn't use it long enough. I'm disappointed that I had a problem the first time out, but I'm hoping it was a fluke. I'd love to buy the luggage in different colors as gifts for my family. First I'll wait and see how the luggage company handles the problem.
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