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Customer Review

20 of 29 people found the following review helpful
1.0 out of 5 stars NO CUSTOMER SERVICE, THEY WILL NOT REPLY, December 9, 2010
By 
For all of you that got exactly what you wanted, there was no need to contact PapaShoe. For those of us who need
to return something, forget about it! They don't respond on the phone and they don't email you back. I hope American Express can do something about this. I have never dealt with a company like this before. I also hope Amazon stops offering their products. It will shed a bad light on them.

If you have any question in what your ordering, it will not be easy to return or get credit, maybe never, unless your credit card company gets involved.

I will repost if something spectular happens! I think I may be out of a lot of money.
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Showing 1-2 of 2 posts in this discussion
Initial post: Dec 28, 2010 7:01:28 AM PST
Well, we'll see what happens! When i ordered boots from them i did call and get a white gal and she was VERY helpful. Well, the boots for an xmas gift were too big so now i need to return them. i will definitely see if my bank can get involved since i bought them w/my Debit card :( (fingers crossed)
Jody

Posted on Feb 17, 2011 6:45:44 PM PST
This seller is terrible. I ordered a pair of boots from them that didn't fit. After paying 10 bucks to ship the shoes back to them they forgot about sending me the right ones. after two weeks of answering machines I finally got someone on the phone and canceled the order and demanded a refund. It has been three weeks and i am still waiting. I have filed disputes with amazon and my CC company. We shall see......
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Location: Virginia

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