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Customer Review

on October 24, 2012
I have been using bidets for over 30 years and installed many types over the years. This is the worst bidet I have ever used.

The problems are many.

1. Dial of Doom.. The dial you turn to allow the water through the bidet is a joke. It works as if it has two positions only. You can turn it ever so slowly from OFF (0) to 1 to LOW (2) with nothing happening then suddenly you turn to 3 and the water explodes out in a concentrated stream sufficient to elevate you into space.. There is no need to go to 4 or the horror, High (5).
(Note: The numbers are mine, to correlate with the labeled positions. The actual dial has the following six position labels: OFF o LOW o o HIGH).

2. Suspense.. The Eye of Chaos.. You never know when the water is coming.. Sitting there in fear, waiting for water to gush through because of the flawed way this product operates. You close your eyes and prepare yourself for a world of hurt as you slowly turn the dial, and nothing happens.. Turning the dial lets water into the system, which builds up pressure and lowers mechanical sprayer arm down and eventually the water explodes out in a painful and messy concentrated stream, splashing chaos everywhere.

3. Wise Man's Fear.. A wise reader my suggest turning the dial slowly to position 1 and waiting or 2.. Sure, it is possible, but you will be waiting for a very long time as the pressure is not sufficient to move/lower the sprayer head. There is no way to control the force, it is either full impact force, or not enough pressure at all (and it is not a problem with my house's water pressure). Once the water comes out if you try to lower it the slightest bit, it just kills the stream all together. No one uses that bidet in my household.. They look at it in fear then go to the other bathroom all together with a bidet from a different maker that is amazing (hot/cold lines, tilts, and no mechanical mess). Or simply not use the Astor bidet reviewed here if using the bathroom in which it is installed.

4. The Great Hunt for a good bidet continues elsewhere.. It is certainly not this one for it is messy and badly designed. Had the sprayer stayed in the fully extended and lowered position, 70% of the problems would be solved, but alas, there is no such thing here and no way to lock it extended. Another 30% of the fault are with the installation mounting frame. The frame that sits under the back portion of the toilet seat cover is too tick, which leaves the front of the toilet seat cover lifted above the actual porcelain/ceramic seat by half an inch, which means every time someone uses the seat, the weight forces the toilet seat cover into an unnatural sloped forward position..

5. A New Hope is elsewhere, just not here. Thanks for reading. This was more fun than I expected, but I have been itching to write this review for months.

6. To be fair, the sprayer water distribution once out/at impact is spread out enough to clean very well, if you can stand it.

UPDATE: About 3 months later..
The Astor reviewed above started leaking, but that is no surprise. The surprise is that now the control dial spins freely in both directions if such a thing is possible (goes past 0 on the left and into unknown territory where the numbers must be negative but the water pressure is not)! Trashed it..
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