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Customer Review

191 of 194 people found the following review helpful
3.0 out of 5 stars Great at first, but does not last..., September 14, 2006
This review is from: Cuisinart multifunctional Griddler Gourmet maker
I bought the griddler in February of 2005 and have taken care to ensure it lasts. The Griddler is heavy and sturdily constructed. It heats up quickly, and cleans up even faster. We have used it for Panini, grilling meat, and toasting burger buns. The griddler comes with interchangeable dishwasher safe griddle and grill plates. The unit can be used as a Panini press or as a griddle.

The base of the unit heats up and maintains temperature better than the top. This creates uneven toasting of the Panini or other items. It's not so much of a problem using as a griddle, since one side will simply cook faster than the other.

After a year the nonstick surface has started pealing off of the grill plates. I have never used metal on the nonstick surface and have taken great care to preserve the finish. Perhaps it is in the design, but the now I will have to take care not to get pieces of the nonstick surface in my food. The plates don't stay attached in the top anymore either. It's very annoying trying to reposition a hot plate into place.

On the surface, the Griddler has the looks and design to be a great product. Cuisinart has some bugs to work out to attain even heating and plates that last. If I were to buy a new Panini press, I would not look to Cuisinart again.

PROS:

Heavy and sturdily construction

Heats up and cleans quickly

CONS:

Non-stick surface does not last

Uneven heating
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Showing 1-7 of 7 posts in this discussion
Initial post: Dec 20, 2008, 10:32:08 PM PST
Maybe Cuisinart would make the grill plates of cast iron this would be a lifetime product, if the heating element don't burn out. Most Non-stick products Don't! last more than a year.

In reply to an earlier post on Dec 25, 2008, 2:42:27 PM PST
LT Beasimer says:
Perhaps, but I have enjoyed using a Breville 800GRXL Indoor Barbeque and Grill for over a year with no damage to the non-stick surfaces yet.

Posted on Jan 18, 2010, 3:28:58 PM PST
Saek Mom says:
i accidently inserted the bottom plate in the upper position & now I can't remove it. Any advice on how to remove an incorrectly inserted plate?

Posted on May 2, 2010, 6:03:41 PM PDT
Winelover says:
While I don't have this item, (I have Hamilton Beach Meal Maker MODEL: #25285) I have the same issue with the uneven heat. The bottom heats better than the top. I've had the unit for about 3 years (and used my product couple times a week). Now looking to replace it due to its uneven heating. The non-stick has lasted well, but I am wondering if this item would be a good replacement if I am going to have the same issue??

In reply to an earlier post on Jun 28, 2010, 5:59:27 PM PDT
LT Beasimer says:
I recommend looking at the Breville BSG520XL Panini Duo 1500-Watt Nonstick Panini Press or the Breville 800GRXL Die-Cast Indoor Barbeque and Grill. I own and enjoy using both. The plates aren't removable on either though.

Posted on Dec 31, 2011, 1:49:08 PM PST
Encarnita says:
We just tried using our new Cuisinart Griddler today, and found that it's true that the bottom stays hotter than the top. We were using it to grill shrimp, and found that it really wasn't hot enough on the bottom, or the top. I took some temp readings with an infrared thermo meter and found the highest temp to be only 375, the green light would kick on, and the temp would drift all the way down to about 250 before the thermostat would kick in and bring it back up to 375 again after about 5 mins. This is with the control set to 425 degrees. Not hot enough to "grill" anything with that sizzle we are used to hearing. We will be taking it back to Bath and Beyond tomorrow. Don't know if we should try another one or not. -RR

Posted on Dec 2, 2012, 12:04:00 PM PST
I had an even worse experience. The removable plates are retained by spring loaded clips. The clips are made of plastic. The plastic melts or chips off then the top plate falls out all the time, making the griddle useless. I strongly discourage buying this product.
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