Received this as a gift from my wish list and LOVE it. I read many reviews that said it kept it only lukewarm. I have not had that experience. I did read that the more of the bottom of the mug that can touch the burner, the better. That is true. The mug I chose to use does an okay job at that; but I turn on the burner before I go get my hot drink and it does keep it plenty warm. I also found a mug at World Market that has a little ceramic lid. I've used that and it stays even warmer with the lid! I have certainly enjoyed not running to the microwave so often. Great product!!! Highly recommended!
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