149 of 175 people found the following review helpful
Major issue with some D5100,
This review is from: Nikon D5100 DSLR Camera with 18-55mm f/3.5-5.6 Auto Focus-S Nikkor Zoom Lens (OLD MODEL) (Camera)
The D5100 was a great camera for about 5 months. All of a sudden images where black. I called support and they had me fix it with a camera reset it worked. Two months goes by and the same issue again This time "reset" does not work. Other have had the same issues on the boards and Nikon support did not fix it when the camera was sent for repair. The Camera could be great but you can't depend that it will work when you need it. So you may be happy now but just wait. Nikon has a issue that they have not come to terms with. Dont buy this Camera untill they acknowledge the issue and fix it.Nikon D5100 16.2MP CMOS Digital SLR Camera with 18-55mm f/3.5-5.6 AF-S DX VR Nikkor Zoom Lens
Sort: Oldest first | Newest first
Showing 1-10 of 38 posts in this discussion
Initial post: Feb 1, 2012 7:05:58 PM PST
Andres Jaramillo says:
Agreed. And their warranty is worthless...
In reply to an earlier post on Apr 29, 2012 12:25:28 PM PDT
We have only used this camera 3-4 times. Having same issue all pics black. did reset etc... no luck. sending it back to Nikon for further testing. When $800 does not buy you a dependable platform for taking pictures then NIKON should recall product.
In reply to an earlier post on Apr 30, 2012 4:31:25 AM PDT
Last edited by the author on Apr 30, 2012 4:37:40 AM PDT
I also had the same problem. Two of us with the same issue sent our cameras back for repair and so far no issues with "Black comming back". I think this is a quality problem and Nikon likes to blame and charge us for the repair. They just dont know what this does to their bussiness !!! penny wise ton stupid. Must be ten people in my camera club would have bought the D5100 and more lenses.
In reply to an earlier post on May 1, 2012 7:07:09 PM PDT
What did they buy instead? Which camera would you recommend?
Posted on Aug 27, 2012 12:28:22 PM PDT
I had the same problem . it happened the first time after 8 months , got it repaired in warranty then there was fingerprints and black spots inside the camera, had to send it back again, got it repaired and then the "black image" issue came back. Ilost my California trip completely . Highly frustrating. I was Nikon guy for so many years and never had problem with my previous camera , but his quality sucks. I had to start fighting with Nikon support as the warranty expired 2o days ago.
Paid $1200 ( including the lenses) . for a camera that lasts just one year ??? I am sad!
But of course , I like this camera and its features , --- if it works.
In reply to an earlier post on Sep 19, 2012 7:40:06 PM PDT
Same thing happened to me and I've been buying Nikons for years, know how to take good care of my camera and happened 5 months into owning the camera. I'm very upset!
In reply to an earlier post on Sep 20, 2012 5:14:44 AM PDT
Last edited by the author on Sep 20, 2012 5:16:23 AM PDT
I am thinking this is a quality probem . It seems most don't have the issue again when its fixed. We should not have to pay for this!!!
In reply to an earlier post on Sep 20, 2012 8:14:47 AM PDT
Let us all keep fighting with Nikon. They must act on this!!! I am just behind them!
Posted on Nov 20, 2012 6:29:30 AM PST
Last edited by the author on Nov 20, 2012 12:49:52 PM PST
S. fox says:
Have you been able to get your issue resolve with Nikon? :-(
I've had the Nikon D5100 just a few weeks shy of a year. I went shooting a few days ago and took about 200 photos only to discover that after maybe 20 everything else was BLACK! Apparently this is an issue with this camera. I've just shipped the camera back to Nikon for either a repair with a one year warranty (standard is 6 mths), a new camera or a full refund. I think this is a manufacturer's defect. I went searching online to see if anyone else was having this problem, this is what I found http://nikonrumors.com/forum/topic.php?id
The delete button also only works sometimes. I'm hoping that there are only a few of these cameras out there and this isn't a widespread problem. My camera shop also had a customer who turned in her D5100 for repair due to this exact problem.
I really like this camera. It takes beautiful pictures and has many features included.
I'll keep posting updates as to what Nikon's response to my request is :-)
In reply to an earlier post on Nov 20, 2012 10:05:47 AM PST
Last edited by the author on Nov 20, 2012 12:49:37 PM PST
S. fox says:
It would be nice if there is a way we can track the number of people who have issues with their D5100. I sent my camera in and am waiting to see what they say. Complaints may be made at consumer complaints boards online, Federal Trade Commission site, BBB, Attorney General of your respective states, one of the news channel that handles consumer's issues. There is no way I'm going to keep paying for repairs, when the defect is their's. If I can think of anywhere else to lodge a complaint, I'll post :-).... We should band together on this :-(....