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Customer Review

0 of 10 people found the following review helpful
1.0 out of 5 stars Stops, February 23, 2014
It stops while watching a show movie it has huge problems and it's most of the time the earphones won't go in to the remote
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Showing 1-3 of 3 posts in this discussion
Initial post: Feb 24, 2014 7:14:21 AM PST
But how was customer service?

There is a return policy. Was it honored?

Thanks for any additoinal info.

Posted on Feb 26, 2014 9:58:46 AM PST
DealFisher says:
Hi Pen,

Our apologies for the inconvenience this transaction has caused.

Please note our units do include a full 90 day direct warranty from Roku and they will be glad to replace/troubleshoot the device.

In addition,streaming quality can be impacted by your internet connection and we recommend ensuring the device has a strong connection with your WiFi.

Please contact us at amazon@dealfisher.com for further assistance.

Dealfisher Customer Care

In reply to an earlier post on Mar 9, 2014 9:16:16 AM PDT
R.Mash says:
Could be a fault but suspect a tad of newbie numptyness Jeremy lol.
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