I pre-ordered the x-12's after my dog got a hold of my reliable x-11's and chewed them up. Perfect timing! The x-12's were available for pre-order through Amazon and i received them on my doorstep on the exact same day they were released. I've used these to play Black Ops Zombies and they are good headphones. Just as clear as the x-11's, nice new black look, and the new bass feature is an added plus. I was going to try a different set of headphones to replace my x-11's but i decided to stick with Turtle Beach because of their EXCELLENT customer service. I owned a wireless set from Turtle Beach(forgot the model) and when i had a problem with a wire, they sent me a replacement part free of charge. Their email support is quick and very helpful with any questions you have. You can't go wrong with Turtle Beach.