Shop Auto Winter Products Beauty Magazine Deals Black Friday Deals Week nav_sap_hiltonhonors_launch Listen for a chance to win STEM Starting at $39.99 Grocery Handmade Gift Shop STEM Book a house cleaner for 2 or more hours on Amazon Early Black Friday deals: save 40% or more on Amazon Video Early Black Friday deals: save 40% or more on Amazon Video Early Black Friday deals: save 40% or more on Amazon Video  Three new members of the Echo family Save $50 on All-New Fire HD 10. Limited-time offer. $30 off Kindle Paperwhite GNO Shop now HTL17_gno

Customer Review

The manufacturer commented on the review below
on March 20, 2013
I love that I can watch netflix or switch to a movie, stream Pandora, use Vudu, and look at pictures with this blu ray player, the biggest downside is that it freezes. A lot. We had to put this on its own power strip so that we could reset it without turning everything else off. It has network issues that cause the wifi to just suddenly stop working on a pretty regular basis. I've never had it freeze while watching a blu ray or dvd but when using Netflix (our primary use) it freezes constantly. The fact that it is awesome when it DOES work earns it 3 stars. If it weren't for the freezing and connectivity issues, it would be the perfect dvd player.

One perk that I love is that if you also have a Samsung tv the blu ray player remote will let you change the volume, switch source, and power on/off. That came in handy when we lost our tv remote.
152 helpful votes
153 helpful votes
1616 comments|Report abuse| Permalink
What's this?

What are product links?

In the text of your review, you can link directly to any product offered on To insert a product link, follow these steps:
1. Find the product you want to reference on
2. Copy the web address of the product
3. Click Insert product link
4. Paste the web address in the box
5. Click Select
6. Selecting the item displayed will insert text that looks like this: [[ASIN:014312854XHamlet (The Pelican Shakespeare)]]
7. When your review is displayed on, this text will be transformed into a hyperlink, like so:Hamlet (The Pelican Shakespeare)

You are limited to 10 product links in your review, and your link text may not be longer than 256 characters.

The manufacturer commented on this review (What's this?)

Thanks for your review of the Samsung Blu-Ray player.

One of our recommendations if you are having trouble with the App freezing up is to make sure you have the latest firmware update installed. Information on installing it automatically (with Internet connection) or via USB (using a thumb-drive) can be found on Page 14 of the owner's manual.

Both the firmware and download manuals can be found here:

(Annette - Netflix, Pandora and YouTube are the only Apps at the time of this posting that are available on the BD-F5100).

Thanks for your support of Samsung product, and I hope that resolves your issue.