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Customer Review

on November 12, 2011
The first Harry Potter Lego Wii (years 1-4) is a lot of fun and this game (years 5-7) falls right in line, with scenes and sets that are reminiscent of the first game, but with different perspectives. However, we are already finding several places where the game freezes. This makes it very frustrating to play, when you have to repeat everything 5 times (literally) in a row and it still freezes! The worst freeze we've found so far (we're in year 6, haven't completed the game yet) is in Year 6 at the Weasley home. The use of the Aguamenti water spell is critical to getting through this section, but if you use it too much other than with an Aguamenti symbol, the game freezes consistently. We're also seeing freezing in the quonset hut with Arthur Weasley, and there doesn't seem to be a consistent cause for this.

It's extremely disappointing to pay $50 for a game that has, in no way, improved in this area. Traveler's Tales are making a mint off the HP franchise name, and the oddest part is this: they also make the Star Wars, Batman, Indiana Jones and Pirates of the Caribbean Lego Wii games and none of those is nearly as glitchy as the Harry Potter games! What the heck, TT? Do you have a completely sub-par team working on the games tied to the largest movie franchise in history? Get your game straight- it's not worth the frustration. I've already heard (on the day after its release) rumours of recall by TT. I'd recommend keeping your receipt if you've already ordered to be prepared to ask Warner Brothers and TT for a replacement disk, or perhaps wait a while to order to see if they get this fixed.

In all, lots of fun. My 5 year old and I love playing, but the frustration with glitches takes the fun down a few levels.

Sunday 13 November: An update - The game has definitely been recalled. If you have a bad copy, look for the Customer Service number on the inside of your booklet that came with the game. When you call, you'll go through a menu to indicate the game and gaming system you're using, then a customer service rep can take your information to have a replacement disc mailed to you when they become available. No word on when that is, but the process was painless - I even got through to them at 9:30 on a Sunday morning!
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