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Customer Review

31 of 42 people found the following review helpful
1.0 out of 5 stars bad range, October 16, 2012
This review is from: Netgear CG3000D WiFi Modem Router (Charter, TWC, Cox Version) DOCSIS 3.0 (Personal Computers)
The idea of having modem and router in one is awesome but this product did not work for me. I have cox cable internet and my internet was really slow and I could barely access my internet from my bedroom which is about 20 feet from where the NETGEAR router/modem was. I had to switch to my old Motorola modem and old d-link router. Internet is super fast now.
Product stinks.
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Showing 1-4 of 4 posts in this discussion
Initial post: Jan 1, 2013, 5:31:36 PM PST
Absolutely agree 100% - product stinks and Cox is no help whatsoever...

Posted on Feb 15, 2013, 7:40:35 PM PST
EK says:
Just got mine from Cox, have premier net package and WAS getting between 3 & 5 on their speed test, 12 was max if I plugged in directly vs wireless. Had an old Docsis 2.0 Motorola Surboard (2 yrs old) and Cisco Valet router. The speeds I'm getting on this per same cox speed test is 50-60 vs the 3-5. So far I'm a happy camper. Super easy to set up as well.

Posted on Nov 9, 2013, 9:27:12 AM PST
JackyB says:
Speed as a simple cable modem is good with Cox, but the WLAN range is very, very poor. Definitely a one star device, two at a pinch if you just use it as a modem for short periods. No firmware update available through Cox, can't upgrade this ourselves. Does not like being continuously left on, set up the device to turn off at night or even whilst out at work and it flies for an hour, maybe two if you are lucky. Then it needs a rest and starts to hang and stutter, watching streaming video Amazon, CBS, etc and the down load freezes and locks up or looses synch with audio. Very disappointing cheap box, cheap performance.

In reply to an earlier post on Dec 5, 2013, 12:42:52 PM PST
Scooter2 says:
look for Lorens review on here and follow her firmware upgrade instructions to the T, dont add or substract anything. This fixed my issues I was having.
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