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Customer Review

on April 6, 2012
I had the original ZS-3 which served me well until it broke down. I purchased the ZS-10 and was disappointed with the low-light performance to the extent of returning it. The ZS-20 is a major improvement over the ZS-10.
I have taken only 100-200 pictures but the low light performance is much better and comparable (or slightly better) to the ZS-3. I don't have hands on experience with the other supercompacts but the panasonic worked well for my needs

Pro's
-The Zoom is phenomenal (but comparable to other super compact out there)
- AF speed is very good.
- Low light performance is ok (major improvement but still just ok)
- Flash works surprisingly well to improve overall picture quality
- Small, easy to carry around
- Same battery as previous model, so if upgrading, you can re-use old peripherals

Con's
- Menus could be better, 2-3 clicks to get somewhere, too many buttons and dials *** see update below
- Touch screen is confusing - unclear when it's used vs. the navigation buttons *** See update below
- Preliminary but I feel that the OS can do a better job. Might be because of the extended zoom

Overall
Great compact superzoom, small, light and produce great pictures. Does well what its intended to do.

UPDATE: April 9

- Learning curve for touch screen is faster than I originally felt
- Video looks great at good light, low light performance for video is not great compared to my panasonic camcoder
- HDR works great with minor caveat - do not shoot moving objects as the processing gets confused and the blended picture includes multiple fragments of the moving object (in my case kids). I believe this is an issue on all HDR's - general recommendation, always take an extra pic on no HDR since a garbled HDR picture is useless
- Macro works great
- I played with custom setting on the dial which mitigates the multiple switches and dials this to some extend. For example, relatively easy managed to setup custom scene for HDR so to switch from HDR to iA is just a turn of dial

Still very positive on the camera, great buy. Easily fits into my pocket

UPDATE: April 22

- Zooming on video adds a slight humm noise to the soundtrack
- Touch screen is great! - I love the fact that you can just touch the specific object you want to focus on and have the camera focus on it and immediately take a picture. No more half way press, turn and then full press to "tell" the camera where to focus
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