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Customer Review

44 of 46 people found the following review helpful
3.0 out of 5 stars Good basic instruction, February 10, 2009
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This review is from: Quicken 2009: The Missing Manual (Paperback)
First, some background on why I purchased this book. I am new to using personal financial management software (Excel has always sufficed in the past) and, after a great deal of poking around on the web, I chose Quicken primarily due to the fact that MS Money no longer supports sub-categories for expenses. I downloaded the trial version of Quicken Deluxe and just started playing around.

After a couple of hours of trial and error, I had all of my accounts linked to One Step Update and all of my transactions had been downloaded and categorized. At this point, I was really smitten with Quicken. I decided to take the plunge and purchase it and went out looking for a good reference book on how to use all of Quicken's features. After even more poking around on the web and reading dozens of reviews here on Amazon, it seemed like The Missing Manual was the best reference guide.

Unfortunately, I have been less than impressed with this book. I have found that it has taken me longer to read the book than it did to figure the same things by just playing with the program. And there is an almost total lack of advice on troubleshooting. When the same One Step Update I was so smitten with one weekend starting failing the next weekend, the book was completely mute on where to even begin to try and fix it. Ironically, the marketing for this book claims that it exists because Intuit (the makers of Quicken) doesn't have great support, yet I found the solution to my One Step Update issues through Quicken support (though it still took me a while) and the book didn't help at all!!

In the end, I gave this three stars because I think it is a good basic introduction to how to use Quicken Deluxe. But that is all it is. I do not see this as a resource I will continue to go back to now that I have learned the basics and I am already in the market for a more advanced book on common errors and troublshooting.
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Showing 1-3 of 3 posts in this discussion
Initial post: Apr 7, 2009 11:46:28 AM PDT
S. Shah says:
Your expectations seem incorrect based on your comments. I think this book's intension is to help guide a new user and help explore others the features that Quicken is built with. It's obviously not for troubleshooting or fixing something that isn't working properly.

In reply to an earlier post on Sep 11, 2009 3:18:49 AM PDT
Circusmonkey says:
I think his expectations are more than reasonable considering the product description. For example:
"Quicken 2009: The Missing Manual accommodates readers at every technical level, whether you're a first-time or advanced Quicken user."

Based on that sentence alone I would expect the book to have at least a small amount of info regarding "common errors and troubleshooting" that the above reviewer was looking for.

In reply to an earlier post on Sep 11, 2009 3:19:30 AM PDT
[Deleted by the author on Sep 11, 2009 3:20:02 AM PDT]
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