Bought this model at a local Wal-Mart due to price. Since VCR's don't have a history of longevity, I was not wanting to spend more than I had to. Since the unit does not have a tuner, I had to purchase a modulator in order to get it to work with my DISH unit. Attempted to play a few of our VCR tapes to check the quality. The first tape skipped and had poor picture quality, even though it played perfectly on our old VCR. The next two tapes had poor picture and sound quality, even though they also looked and sounded fine on our old VCR. Am returning the unit to WM. Will be forced to spend more money to get a better unit. I would give an "A" to Magnavox for their telephone service support. However, I would give this unit a "D" on performance. I would not recommend this unit to anyone who wants a good, quality VCR/DVD player.