Industrial Deals Beauty Best Books of the Year So Far STEM nav_sap_plcc_ascpsc Starting at $39.99 Grocery Handmade Wedding Rustic Decor Home Gift Guide Off to College Home Gift Guide Book House Cleaning TheTick TheTick TheTick  Introducing Echo Show Limited-time offer: All-New Fire 7 Kids Edition, starting at $79.99 Kindle Oasis hots Water Sports STEMClubToys17_gno
Customer Review

102 of 121 people found the following review helpful
1.0 out of 5 stars Avoid this camera. It is not ready for market., January 15, 2013
First off, I own many Foscam IP Camera's and overall minus the lack of native SSL support they are great little cheap cameras for the price. This camera however is junk (at least mine was).

Setup was simple enough except Foscam is now introducing a new "Media Port" which means for port forwarding you now have to forward the new Media Port and HTTP port on your Firewall/SOHO Router (for TCP and UDP that is 4 ports total) per their new guide.

Now for the worst part.

When the device loses power it loses all of it's network settings.

After setting up devices for wireless I always cycle the power to ensure that after a power outage the device retains it's settings.

This camera did not, even worse, it would not let me reset it using the hard to toggle reset button on the bottom and many hard resets, so it is obvious my camera came with a defective reset button.

I then tried to figure out if it would just simply pull down another IP using DHCP but to my surprise it would not. I checked multiple times on my DHCP server and using Foscam's own IP Camera Tool (which I assume just uses Layer 2 Broadcasts to find all Foscam IP devices), I even went as far as to put the camera on a hub and attached another PC to the Hub and use Wireshark and at last, I could see it was not even sending network traffic, at all, nothing.

Reading the Foscam support forums people are having this and many other issues with Foscam support telling people to switch their Wireless networks from WPA/WPA2 (secure) to WEP (very insecure) which is unacceptable.

AVOID THIS CAMERA.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the guidelines and FAQs here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
  [Cancel]

Comments

Track comments by e-mail
Tracked by 1 customer

Sort: Oldest first | Newest first
Showing 1-2 of 2 posts in this discussion
Initial post: Nov 2, 2013, 10:26:02 PM PDT
Seattle says:
Dang, wish i'd read the forums, were you able to reset the camera? We had a power outage today and my 9821W is stuck in an endless loop and not even trying to get a DHCP address. Were you able to solve this issue or did you just return it? Is there any other Foscam or other camera you can recommend? I was using this to monitor our baby..

In reply to an earlier post on Nov 3, 2013, 1:11:22 AM PDT
Last edited by the author on Nov 3, 2013, 1:15:06 AM PDT
Orphyoo says:
Had to return the unit, my other model works fine, I believe it is the FI8918W (it's almost 2 years old).
Foscam issued updates so you might want to try firmware updates using their software.
‹ Previous 1 Next ›

Review Details

Item not available
Reviewer


Top Reviewer Ranking: 484,008