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Customer Review

48 of 49 people found the following review helpful
5.0 out of 5 stars My First Touchscreen, November 25, 2009
By 
This review is from: BlackBerry Storm2 9550 Phone (Verizon Wireless) (Wireless Phone)
This is my first touchscreen phone and I'm really having fun with it. In my line of work, I need to be able to access medical and hazard material data immediately and reliably, while being able to call any number of public and private agencies. The reason I say this is because my number one requirement is reliability, and that is closely followed by usability. I've had Palm PDAs for my reference books (no more bags of books needed) and progressed through the blessing of phone/pda combinations beginning with the Treo 700 and 755 to the Blackberry Curve and then the Blackberry Tour. I now have the Blackberry Storm 2 and have no regrets. I was quite nervous about making the jump to touchscreen because I was so used to a keyboard, moreover the history of the Storm wasn't stellar. I did my research, played with various devices, read the reviews (Amazon included) and bought the phone. In doing so, I bypassed the Droid, the Eris and LGs.

The good:
1)The BB9550 has been phenomenally reliable without a single glitch or hardware issue.
2)It is very fast and opens up my medical reference texts faster than my Tour did.
3)The bigger screen makes it possible for me to read attachments (big reason for switching to a full screen phone)
4)Email is blackberry awesome with multiple accounts managed easily
5)As a music player, photo album and video device is is excellent
6)Keyboard is great--I love the feedback "click". I cannot understand the whining about tired fingers...how does one type on a regular computer keyboard or use a pencil without some muscle? All I can say is that if you're tired from the miniscule effort of texting, perhaps the issue is wimpy fingers
7)Memory availability is fantastic.
8)Touchscreen is reliable, solid...the entire phone feels solid and well built.

The bad:
1)Learning curve using the keyboard configurations with my fat fingers--am getting quickly better and more efficient
2)Battery life does suck--I charge continually by habit (always have, regardless of device)

Bottom line, I really like this phone and am very glad to have gotten it. Am giving my excellent Tour away as a gift!

As you can see, the "bads" are relative and not really factors for such a powerful device.
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Showing 1-6 of 6 posts in this discussion
Initial post: Dec 5, 2009, 10:43:15 AM PST
Your battery life sucks because of your charging habits. If you continually recharge a battery when it is around (for example) 80% charged it will begin 'remembering' this and your voltage will drop when the battery is only 20% discharged. I recommend getting into the habit of fully discharging your battery every once in a while before charging to eliminate this battery memory issue.

In reply to an earlier post on Dec 5, 2009, 10:28:19 PM PST
Tony says:
Thanks for comments. I researched what you said (being a 10 year electronic technician I'm familiar with the charging issues and battery memory states) because I'm rusty. Apparently, the LiIon battery with the Storm is immune to memory effects. I checked this site out http://articles.techrepublic.com.com/5100-10878_11-1043618.html as a guide. I believe in the full discharge routine regardless, and I did charge the battery 25 hours before first using it (not because I'm disciplined but because I wasn't home and wife hooked me up :-) Anyhow, I also shut off WiFi and other background stuff....only blue tooth and regular signal applied. So far I go down half a battery in the course of a day's use. Compared to a regular phone that's a lot, but perhaps that's normal with such a large-screened smart phone?

Posted on Dec 5, 2009, 10:31:48 PM PST
Tony says:
Addendum: I've had the S2 for a couple of weeks now and enjoy it quite a bit. I've dropped it several times and it works well despite the harsh treatment. Am awaiting the development (by Seidio) of their classic case & holster combination so that I can have some added protection. One problem I note, and this is probably because I'm something of a perfectionist, is that the lower keys (esp. the 3rd in from left--can't recall name) doesn't always work on first press. The screen appears to lock up with some regularity--perhaps 30% of the time--and requires multiple pushes until the screen "gives" and receives the input. It's a nuisance but i hope it doesn't progress. I've read that this may have something to do with how one is holding the phone, e.g. if you don't have physical contact with metal plate on back side some sort of electrical issue causes screen to lock. I called Verizon on it and documented the issue in case it continues.

In reply to an earlier post on Jan 3, 2010, 9:03:49 PM PST
mjlnyc says:
Tony I had the same problem as you. If you update your OS to the .428 version it will help or even eliminate the issue with the lower keys.

In reply to an earlier post on Jan 3, 2010, 10:03:43 PM PST
Tony says:
Hey there :-) I really appreciate the tip...was actually getting really frustrated because with any sort of case, e.g. the Seido skin case which really works well, the keys became almost unusable at unexpected moments so I had to pull the case. I went to the Crackberry links for the .428 upgrade and they're all non-functional. BB North America has nothing, and my blackberry wireless updater says system is up to date. I hope this works because, if it does, it would fix the only real "bug" with this system. Thanks again for the tip!

Posted on Aug 2, 2010, 1:30:56 PM PDT
What's with the two letter keys?
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