Hill Climb Racing 2 Industrial Deals Beauty Best Books of the Month Shop new men's suiting nav_sap_hiltonhonors_launch New Album by Josh Too and the conflicts PCB for Musical Instruments Starting at $39.99 Grocery Handmade Tote Bags Home Gift Guide Off to College Home Gift Guide Book a house cleaner for 2 or more hours on Amazon Transparent Transparent Transparent  Introducing Echo Show Introducing All-New Fire HD 10 with Alexa hands-free $149.99 Kindle Oasis, unlike any Kindle you've ever held AutoRip in CDs & Vinyl Tailgating ToyHW17_gno

Customer Review

on December 12, 2007
I opted for this telescope to get an idea of the quality of product Celestron produces before investing in a more high-tech and larger telescope.

Out of the box, there were parts missing and broken. Celestron wants you to call about product problems and not return merchandise. I tried calling tech support four times and was on hold for over 90 minutes each time before being disconnected.

I submitted a ticket on their website. That was over a month ago and still no answer.

The scope I bought was sturdy and quite heavy and still worked with the broken pieces. The directions required some medium skill, so if your not technically inclined, avoid this telescope. In addition, the telescope is difficult to maneuver and use so be prepared there as well.

But I would seriously encourage anyone interested in a telescope to do thorough research on the different manufacturers before settling on a Celestron. I'm not giving this scope a poor rating, but if I had any idea about Celestron's customer service, I would have NEVER considered them in the first place. Buyer Beware!!
77 comments| 152 people found this helpful. Was this review helpful to you?YesNoReport abuse| Permalink
What's this?

What are product links?

In the text of your review, you can link directly to any product offered on Amazon.com. To insert a product link, follow these steps:
1. Find the product you want to reference on Amazon.com
2. Copy the web address of the product
3. Click Insert product link
4. Paste the web address in the box
5. Click Select
6. Selecting the item displayed will insert text that looks like this: [[ASIN:014312854XHamlet (The Pelican Shakespeare)]]
7. When your review is displayed on Amazon.com, this text will be transformed into a hyperlink, like so:Hamlet (The Pelican Shakespeare)

You are limited to 10 product links in your review, and your link text may not be longer than 256 characters.

Please write at least one word
You must purchase at least one item from Amazon to post a comment
A problem occurred while submitting your comment. Please try again later.

There was a problem loading comments right now. Please try again later.