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Customer Review

24 of 35 people found the following review helpful
1.0 out of 5 stars Do not buy!, January 16, 2002
This review is from: Stanley 10-788 Retractable Utility Knife (Tools & Home Improvement)
... It does not work and I'm not sure how they can even sell it? First off, I couldn't get it to accept a blade. The yellow button wouldn't press in and the top push button wouldn't push all the way forward. After 10 minutes of agony, I decided to take it apart and manually put the blade in. No go, it wouldn't close properly and blade stuck out at its close position. The blade would wobble a bit also, making this tool completely useless. After picking up all of parts that were all over my shop (after it was thrown against the wall) and putting it back together, I did like the feel of the product. Nice weight and good comfort. But if I can't even get it to work manually, it's going back. I can't believe a company like Stanley would make such a ... product. Don't they do field tests?
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Showing 1-2 of 2 posts in this discussion
Initial post: Aug 22, 2010, 6:55:18 AM PDT
G. R. Greene says:
works fine if you follow the instructions (did you *read* the instructions?)

In reply to an earlier post on Sep 21, 2010, 8:02:58 PM PDT
J. Setaro says:
I did, I have two of these knives, one that I bought several years ago that works flawlessly and one that I bought a couple days ago that is an accident waiting to happen. As others have noted the newer one won't hold a blade securely... I'd return it, but for seven bucks and change it's easier to throw it in the trash.
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